Cookies Policy

This Cookies Policy explains how Robin Roo Casino uses cookies and similar technologies when you visit or use our website. It describes the types of cookies that may be used, the purposes they support, and the choices available to you. Cookies can help a website operate properly, remember preferences, understand general usage and provide a more consistent experience. Some cookies may also support security, account functions, marketing or compliance activities. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

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What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise a device or remember information from a previous visit. Cookies do not usually identify you by name on their own. However, information collected through cookies may be linked with other information where this is necessary for the website to provide services, maintain security, meet legal obligations or understand how the website is used.

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Some cookies are set by Robin Roo Casino, while others may be set by service providers that support website functions. Similar technologies may include pixels, tags, local storage, software development kits and other tools that collect or store information on a device. For simplicity, this policy refers to cookies and similar technologies together as cookies.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains available can vary according to its purpose, configuration and the instructions provided by the relevant service provider.

Why cookies matter

They can help pages load correctly and support core website functions.
They can remember selected settings and reduce the need to enter the same information repeatedly.
They can assist with account access, session management and security checks.
They can help identify unusual activity, technical errors or potential misuse.
They can provide general information about website performance and visitor behaviour.
They may help ensure that messages, promotions or content are more relevant to a visitor's interests.

Types of cookies we may use

The cookies used on the website may change as our services, technology and legal requirements change. The categories below describe the general purposes for which cookies may be used. A single cookie may support more than one purpose, and not every category will necessarily be used on every page or by every visitor.

Strictly necessary cookies

These cookies support functions that are required for the website to work as intended. They may be used for page navigation, secure areas, account sessions, fraud prevention, load balancing, accessibility settings and other essential operations. Without these cookies, some parts of the website may not be available or may not function correctly. Because they support core services, they may not be available for complete opt-out through the cookie preference tool.

Functionality cookies

Functionality cookies allow the website to remember choices you make, such as language, region, display preferences or other settings. They can make future visits more convenient and help provide features you have requested. If you decline or remove these cookies, some preferences may not be remembered, and you may need to set them again during a later visit.

Analytics and performance cookies

Analytics cookies can help us understand how visitors use the website. They may show which pages are visited, how visitors move between pages, whether content is working as expected and where technical improvements may be needed. The information is generally used in an aggregated or otherwise reviewed form to measure performance, improve usability and support website development. These cookies are not intended to provide a direct way to identify you by name.

Security and compliance cookies

Certain cookies may support identity checks, responsible access controls, fraud monitoring, prevention of automated abuse and the protection of players, payment processes and website systems. They may also help us keep records of consent choices or meet applicable legal, regulatory and internal compliance requirements.

Advertising and marketing cookies

Where used, marketing cookies may help measure advertising activity, limit repeated advertisements, understand campaign performance or present content that is more relevant to your interests. These cookies may be set by Robin Roo Casino or by selected third-party providers. Marketing cookies are generally subject to your choices through the cookie banner, preference centre or relevant browser controls.

Third-party services and information

We may use third-party providers to help operate, secure, analyse or improve the website. These providers may place or access cookies on our behalf, or may collect information in accordance with their own privacy notices and contractual arrangements. Examples of services that may involve cookies include website analytics, security tools, content delivery, payment support, customer assistance and marketing measurement.

Third-party cookies are controlled by the relevant provider, and their availability and operation may change independently of Robin Roo Casino. A third-party provider may process technical information such as browser type, device information, approximate location, pages viewed, referring website, general usage patterns or identifiers associated with a device. The information collected will depend on the service and its settings.

We take reasonable steps to use third-party services in a way that is consistent with applicable privacy, security and gambling-related obligations. However, a third party's own terms and privacy information may also apply. You should review those notices where you want more information about how a particular provider handles information, including any international transfers or retention practices.

Information collected through cookies

Internet protocol address or a similar network identifier.
Browser type, operating system, device type and general device settings.
Pages visited, links selected, approximate visit times and website interactions.
Information about errors, loading times and other technical events.
Cookie identifiers, preference choices and consent records.
General location information derived from technical data, where permitted.

Cookie information may be combined with information you provide directly, such as account or support information, where this is reasonably necessary for a stated purpose. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements. Cookies should not be used as a substitute for responsible account security. You should keep login details confidential and sign out when using a shared device.

Managing cookies and your choices

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject optional cookies or select categories according to your preferences. Your choices may be stored in a cookie so that the preference message is not repeatedly displayed. You can revisit the available preference controls when offered on the website.

You can also manage cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. Browser controls differ, so you should check the help or settings menu for your particular browser and device. You may be able to configure your browser to notify you before a cookie is stored, block all cookies or remove cookies when the browser is closed.

Things to consider before blocking cookies

Blocking all cookies may prevent the website from operating properly.
Essential account, security or session features may be unavailable.
Your preferences may not be saved between visits.
You may need to complete certain checks or settings more than once.
Deleting cookies on one device will not necessarily delete them on other devices.
Some third-party controls may need to be managed separately from browser settings.

Changing your cookie settings does not necessarily remove information that was collected before the change. It usually affects future collection or access through the relevant cookie. Where appropriate, you may have additional rights under applicable privacy law, including rights relating to access, correction or handling of personal information. Further information about those rights and how information is handled is available in our Privacy Policy.

The website may use information from cookies to support age and identity processes, safer gambling measures, account protection, legal compliance and the prevention of fraud or misuse. For this reason, some information or technical controls may continue to be used where they are necessary for security, legal or operational purposes, even if you decline optional cookies.

Updates to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our information-handling practices. The updated version will be made available on this page, and the effective date may be shown where appropriate. You should review this policy periodically so you remain informed about how cookies are used.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support channels made available through the Robin Roo Casino website. We will deal with enquiries in accordance with applicable requirements and our internal procedures. This policy is intended to explain general cookie practices and does not replace the website's Privacy Policy, Terms and Conditions or responsible gambling information.